Assistant Manager/Team Leader

Stonegate Group; York and North Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking an experienced Assistant Manager/Team Leader for their venue, The Old Bank, in York. This role involves leading the front of house team to create exceptional guest experiences while maintaining operational standards. With flexible working and attractive discounts, this position is perfect for those who thrive in a vibrant pub environment.

Benefits

25% off food and drink

Stonegate Xtra Rewards

VIP entry to pubs and bars

Stonegate hotel discounts

Flexible working

Corporate Discount Rates

Discounted Dental Insurance

Early access to earned wages

Award-winning development programs

Qualifications

• Experience in hospitality management.
• Must be 18+ to handle alcohol sales.

Responsibilities

• Lead and motivate front of house teams.
• Ensure smooth operations and customer satisfaction.

Skills

Leadership

Motivating Team

Customer Service

Job description

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Location - The Old Bank

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Old Bank.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.
  
  

A Little Bit About Us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. We are a traditional pub in the heart of York. The Old Bank is spread over two floors with a hidden sunken garden. We are popular with locals and tourists alike. Whether our guests are looking for a pit stop during a shopping trip, somewhere to hold their next business meeting, or just looking for a quality drink with friends The Old Bank is the place to be.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Wagestream – Early access to your earned wages
• Award winning development programmes
  
  

To be considered for the Front of House Team Leader position at The Old Bank you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Old Bank directly.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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