Assistant Manager/Team Leader

The People's Pub - Stonegate Group; York; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join The Old Bank as a Front of House Team Leader, where you'll lead a dynamic team to ensure an exceptional guest experience. You will help create a welcoming atmosphere, oversee daily operations, and be part of a reputable pub known for great service and value in the heart of York.

Benefits

Reward Card - 25% off food and drink

Stonegate Xtra Rewards

VIP entry to our Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Discounted Dental Insurance

Wagestream - Early access to wages

Award winning development programmes

Qualifications

• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead, motivate and encourage the wider team.
• Maintain smooth operations and consistency.
• Foster a welcoming environment for guests.

Skills

Leadership

Motivation

Teamwork

Job description

Location - The Old Bank

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Old Bank.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. We are a traditional pub in the heart of York. The Old Bank is spread over two floors with a hidden sunken garden. We are popular with locals and tourists alike. Whether our guests are looking for a pit stop during a shopping trip, somewhere to hold their next business meeting, or just looking for a quality drink with friends The Old Bank is the place to be.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at The Old Bank you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Old Bank directly.

Job Reference: TY1319373YorAML