Assistant Manager (Stirling)

Gravity Recruit Limited; Stirling; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Staff discount 25–50%

Employee Assistance Programme

Extra annual leave days

Job summary

Gravity Recruit Limited seeks an Assistant Manager for a Bar & Restaurant in Stirling, Scotland. The role entails supporting daily operations, supervising a team, and delivering exceptional customer service in a busy hospitality setting.

You will assist in training staff, manage resources and inventory, and uphold health and safety standards to ensure smooth service across all shifts.

Qualifications

• Proven ability to lead and develop a team.
• Strong written and spoken communication.
• Adept at resolving issues quickly and effectively.
• Excellent task prioritisation and organisational skills.
• Focus on delivering outstanding customer service.

Responsibilities

• Oversee day-to-day operations alongside the Manager to ensure smooth service.
• Lead and mentor staff to maintain high standards of service.
• Handle customer queries and complaints with a positive, professional approach.
• Monitor stock levels and coordinate orders to avoid shortages.
• Ensure compliance with health and safety and company policies.

Skills

Leadership

Communication

Problem-solving

Time management

Customer service

Job description

Assistant Manager (Bar &Restaurant)

Stirling, Scotland

Excellent opportunity to join this leading hospitality company. They are looking for a Assistant Manager to join their Stirling site.

Assistant Manager Duties:

• Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.
• Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations.
• Team Supervision & Development – Support in training, and managing staff, fostering a positive and high-performing work environment.
• Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.
• Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times.

Required Skills:

• Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.
• Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.
• Problem-Solving & Decision-Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.
• Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.
• Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction.

Benefits:

On top of pay - also included is our wider benefits such as:

• Staff discount ranging from 25% to 50% on F&B at all Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service

Package: up to £32,000 + Benefits + Package

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