Assistant Manager- St Austell Brewery

St Austell Brewery; Port Isaac; On-site; GBP 24,000 - 32,000; Full time

Job summary

Join the St Austell Brewery team as a Deputy Manager at The Port Gaverne. In this role, you will lead the team to deliver outstanding customer experiences, oversee operational efficiency, and maintain high food quality while being a motivating presence for your colleagues. Enjoy multiple employee benefits and the opportunity for professional development, aiming towards a future as a General Manager.

Benefits

30% off food and drink in our pubs

50% off overnight stays in our pubs

£150 towards a stay in one of our pubs

Tips

Bonus Scheme

Discount scheme across hundreds of retailers

Cycle to work scheme on select roles

Learning and development opportunities

Meal provided for shifts over 6 hours

Family-friendly policies

Paid time off to volunteer

Qualifications

• Experience in a similar role with responsibilities in hospitality.
• Ability to inspire and support team members.
• Understanding of health and safety regulations.

Responsibilities

• Oversee operations in the absence of the General Manager.
• Ensure high standards of customer service and food quality.
• Manage admin and cash systems effectively.

Skills

Leadership

Team Motivation

Customer Service

Detail Orientation

Health and Safety Knowledge

Job description

Be part of something special and join us to play a key role in leading its success through an exciting first year and beyond as part of the St Austell Brewery managed estate.

The Port Gaverne is everything you could want in the perfect pub: 17th Century exteriors, welcoming interiors, 15 beautifully designed rooms for the ultimate “get away from it all” experience, and a location straight out of a postcard.

Nestled in the heart of Port Isaac, this gem boasts breath-taking views so iconic, they’ve been the backdrop for a beloved, long-running TV series.

About You:

• Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
• Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
• Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
• You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
• You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
• Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
• A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
• You know health and safety regulations like the back of your hand.
• Team members see you as an inspiring role model and know they can depend on you for support and development.
• You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.

What we offer you in return:

• 30% off food and drink in our pubs
• 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Tips
• Bonus Scheme
• Discount scheme across hundreds of retailers
• Cycle to work scheme on select roles
• Learning and development opportunities
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly policies
• Paid time off to volunteer

Additional Info:

If you would like more information and a job description, please email [emailprotected]

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.