General Manager

The Port William; St. Austell; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading pub company as a General Manager at The Mill on the Exe. This unique opportunity combines stunning riverside views with a vibrant atmosphere, perfect for experienced leaders seeking to make an impact. You will manage a passionate team, enhance customer experiences, and drive operational success in one of the most iconic sites in St Austell.

Benefits

Bonus Scheme

Company Pension

30% off food and drink in our pubs

50% off overnight stays in our pubs

£150 towards a stay in one of our pubs

Westfield Rewards

Cycle to work scheme

Learning and development opportunities

Family-friendly policies

Meal provided for shifts over 6 hours

Qualifications

• Proven track record in high-volume pub environments.
• Experience in leadership and team management is essential.
• Effective communication skills are crucial.

Responsibilities

• Lead a passionate team to deliver exceptional customer experiences.
• Oversee all aspects of finance and admin procedures.
• Monitor team performance and provide constructive feedback.

Skills

Leadership

Customer Service

Communication

Team Management

Financial Acumen

Job description

Job Type

full time

Location

Job Description

General Manager Opportunity- The Mill on the Exe.

The Mill on the Exe is a contemporary pub with comfy rooms. Nestled riverside, yet just a stone’s throw from the bustling city of Exeter, its a perfect blend of tranquillity and energy.

This role really has it all andwith a two-bedroom home featuring stunning views of the rive Exe.

If you are an experienced General Manager with a proven track record in high-volume, premium pub environments. This could be your chance to step into a high-profile role with St Austell Brewery and make your mark at one of our most iconic sites.

About you:

• You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.
• You champion the spirit and values of St Austell Brewery, inspiring those around you and setting a glowing example for them to follow.
• Closely monitoring your team’s performance gives you the insight to give praise where it’s due, provide constructive feedback, and nurture talent.
• You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.
• You’ll establish strong relationships with stakeholders and customers.
• Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
• You’re a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.
• Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
• Peak season can get pretty busy, but you thrive when working under pressure.
• Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.

What we offer in return:

• Bonus Scheme
• Company Pension
• 30% off food and drink in our pubs.
• 50% off overnight stays in our pubs.
• £150 towards a stay in one of our pubs
• Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
• Cycle to work scheme
• Learning and development opportunities.
• Family-friendly policies.
• Paid time off to volunteer for charity
• Meal provided for shifts over 6 hours (up to the value of £10)

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.

We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.

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