Assistant Manager Retail

TN United Kingdom; Stretford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the retail and pharmacy sector is seeking an Assistant Manager to support the Store Leader in delivering exceptional customer service and operational standards. The role involves leading a team, ensuring stock availability, and conducting regular audits to maintain safety and efficiency.

Qualifications

• Experience in retail or pharmacy management.
• Ability to lead and inspire a team.

Responsibilities

• Lead team to deliver business growth through customer care.
• Conduct reviews, audits, and risk assessments.
• Interpret data and trends to react to customer needs.

Skills

Leadership

Customer Care

Job description

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As an Assistant Manager, you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs.
Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Key responsibilities:

1. You will lead your team to deliver business growth by providing care to our customers and patients.
2. You’ll be responsible for the performance and development of your team, which you will deliver through regular coaching and reviews.
3. Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss, and meet our customers’ expectations.
4. Conduct regular reviews, audits, and risk assessments to protect patient and public safety.
5. Interpret data, trends, and insights to work at pace and react to the changing needs of the customer.

As an Assistant Manager, you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs.
Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Key responsibilities: