Assistant Store Manager - Manchester Trafford (40 hours)

Rituals; Stretford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Store Manager who will motivate the team and ensure a meaningful shopping experience for customers. The role involves supporting the Store Manager, coaching team members, and driving store performance through effective teamwork and customer service.

Qualifications

• Relevant experience at Assistant Store Manager level or equivalent.
• People management skills including communication and motivation.

Responsibilities

• Motivating the team and ensuring excellent customer service.
• Supporting the Store Manager with day-to-day activities.
• Coaching team members to achieve their full potential.

Skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by assisting with day-to-day business activities!

Qualifications

We are looking for someone who is high on energy, low on ego, and has a good sense of humor!

You are unique because of your ability to encourage others and achieve your store’s goals in customer satisfaction and sales. Additionally, as Assistant Store Manager, you are inspiring and performance-oriented.

Moreover, you should have:

• Relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills such as communication, motivation, coaching, connection, and inspiration.
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.