Assistant Manager, Production

RWS Entertainment Group; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

A major live entertainment company based in Milton Keynes is seeking an Assistant Manager, Production. In this role, you will support the Production Management team through logistics coordination, documentation, and resource management for live productions across multiple regions. The ideal candidate has a degree in Theater Production with 2+ years of experience in project management and exceptional communication and organizational skills. This position includes flexible hours and the potential for international travel.

Benefits

Competitive Salary

Company Pension

25 days paid holiday

Paid parental leave

Flexible working

Qualifications

• 2+ years of experience in live entertainment production coordination or project management.
• Familiarity with show documentation including run of show, production schedules, and technical spec sheets.
• Proficient in operations management software and tools.

Responsibilities

• Support production management in day-to-day coordination for multiple productions.
• Manage venue bookings, rehearsal facilities, and logistics of supplies.
• Create and track purchase orders, invoices, and expense reports.
• Act as central hub between Production, Creative, Technical, and Operations teams.
• Handle international travel for project sites as needed.

Skills

Communication skills

Organizational skills

Time management

Problem-solving

Flexibility

Education

Degree in Theater Production/Management or related field

Tools

Wrike

Microsoft Project

Asana

Google Docs/Sheets

Job description

JOB DETAILS

Job Title: Assistant Manager, Production

Reports To: Director, Production | Land Production

Place of Work: UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU

Other: Full Time

ABOUT RWS GLOBAL

As the world’s largest producer of groundbreaking live entertainment, and a leading force in the themed entertainment industry, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.

Headquartered in New York, London, Cincinnati, Orlando, Sydney and Riyadh, with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end‑to‑end services from ideation to operations, RWS Global’s team of world‑class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca‑Cola Company, Commonwealth Games, Crayola, Europa‑Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

JOB OVERVIEW

The Assistant Manager, Production supports the Production Management team through coordination of logistics, documentation, communication, resource monitoring and reporting, logistics support and vendor coordination for productions occurring throughout the US, UK and EMEA/APAC regions. This role requires a detail‑oriented manager with experience supporting world‑class live entertainment experiences, operational excellence, and aligning with brand standards and guidelines. This role is a key contributor to the smooth transition and hand‑off of live entertainment experiences and productions from the Production Management team to Park Entertainment Operations through close partnership with Technical, Production, Talent Casting and Recruitment, Creative and Operations teams.

KEY RESPONSIBILITIES

• Production Planning & Scheduling: Support production management in day‑to‑day coordination of multiple live entertainment experience productions and projects in the US, UK and EMEA/APAC. Track production calendars, deliverables, and deadlines; maintain resource status reports for internal and external use. Schedule and document production meetings, manage agendas, and distribute meeting notes. Coordinate resource planning to ensure alignment and readiness for production installs, rehearsals and hand off to park operations.
• Production Logistics and Coordination: Manage venue booking venues, rehearsal facilities, purchasing, shipping and logistics of supplies and production assets; coordinate cast/crew/management travel.
• Budget and Procurement: Create and track purchase orders, invoices and expense reports. Support production management in budget reporting, reconciliation and tracking. Liaise with RWS Global Procurement, vendors and subcontractors on scheduling, processing and fulfillment. Coordinate inventories of production assets including scenic, props, wardrobe/costumes, audio, lighting, special effects.
• Cross‑team Communication: Act as central communication hub between Production, Creative, Technical, Operations and client teams. Support department process improvements through creation of procedural documentation and executing new process rollouts across teams.
• Flexible Schedule: Project locations span the globe and may require extended hours including work over weekends and holidays and may include international travel to project site locations as needed.

QUALIFICATIONS & SKILLS

• Degree in Theater Production/Management, Technical Theater, Theme Park Management or a related field; equivalent professional experience considered.
• 2+ years of experience in live entertainment production coordination or project management.
• Familiarity with show documentation including run of show, script management, production schedules, technical spec sheets, rehearsal and show reports.
• Excellent verbal and written communication skills.
• Proficiency in operations management software and tools, such as Wrike, Microsoft Project, Asana, Airtable, Google docs/sheets etc.
• Flexibility to work evenings, weekends, and holidays as required.

CHARACTER ATTRIBUTES

• Strong Communicator: Able to provide clear written and verbal communication to team members, crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all project activities.
• Highly Organized: Exceptional at planning and coordinating complex schedules and resources.
• Detail‑Oriented: Attentive to all parts of the project process.
• Team‑Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication.
• Proactive Problem Solver: Anticipate potential challenges and develop thoughtful contingency plans to quickly address project challenges.
• Decisive: Confident in making quick, informed decisions.
• Adaptable: Flexible to last‑minute changes, unforeseen challenges, or evolving project needs.
• Professional Attitude: Effectively navigate high‑stress situations; representing yourself, the project and RWS Global in the most positive way.
• Resourceful: Finds creative solutions to optimize resources, manage costs and maintain quality.
• Time Management: Capable of handling multiple projects simultaneously, ensuring all project coordination deliverables are completed on schedule.
• Ethical & Professional: Upholds RWS Global’s high standards of professionalism, integrity and accountability.

COMPANY BENEFITS

• Competitive Salary
• Company Pension
• 25 days paid holiday excluding Bank Holidays
• Paid parental leave & childcare support policy
• Computer (Mac/Windows)
• Company Phone Program
• Flexible working (office/remote)
• Employee Assistance and Wellbeing Program
• Childcare Support Policy
• Employer Sponsored Vision Program

While this is intended to be an accurate description of the job, this is not necessarily a comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

DIVERSITY AND INCLUSION STATEMENT

DIVERSE IS WHO WE ARE

Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self‑expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.