Assistant Manager Mat cover

The Fragrance Shop; Widnes; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Store discount

Incentives

Training & development

Roadshows

Progression pathways

Job summary

The Fragrance Shop in Widnes is seeking an Assistant Manager to lead and work alongside the store manager, inspiring a high-performing team and delivering exceptional commercial results. You will create best-in-class customer experiences that bring our brand, expertise, and innovation to life.

As a key ambassador, you will drive luxury fragrance consultations, maintain outstanding merchandising and standards, and recruit and coach future leaders while using data to identify opportunities for

Qualifications

• Experience leading a retail team
• Strong customer service skills
• Proven ability to drive sales and KPIs
• Capability to mentor and develop future leaders

Responsibilities

• Lead and develop a highly engaged, customer-focused team.
• Deliver company expectations on sales, KPI's and drivers.
• Drive luxury fragrance consultations and clienteling excellence.
• Create memorable, personalised customer experiences.
• Maintain exceptional visual merchandising and operational standards.
• Recruit, coach, and develop future leaders.
• Use insight and performance data to identify opportunities and drive continuous improvement.
• Act as an ambassador for The Fragrance Shop brand and flagship proposition

Skills

Leadership

Customer service

Sales driven

Team development

Job description

As one of Assistant Managers, you will be responsible for leading and working along side the store manager. You will inspire and develop a high-performing team, deliver exceptional commercial results, and create best-in-class customer experiences that bring our brand, expertise, and innovation to life.

Responsibilities:

• Lead and develop a highly engaged, customer-focused team.
• Deliver company expectations on sales, KPI's and Drivers.
• Drive luxury fragrance consultations and clienteling excellence.
• Create memorable, personalised customer experiences.
• Maintain exceptional visual merchandising and operational standards.
• Recruit, coach, and develop future leaders.
• Use insight and performance data to identify opportunities and drive continuous improvement.
• Act as an ambassador for The Fragrance Shop brand and flagship proposition

Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK's largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online.

• Competitive Salary.
• Store Discount Scheme
• Exciting store incentives.
• Roadshows and Conference's
• Industry leading training and development programmes.
• Progression Pathways.