Assistant Manager - Maidenhead

Nando's; Thatcham; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Free PERi-PERi meal

Nandoca discount 40%

PERi+</n>discount platform

Development programmes for leaders

Three-month training plan

Wellbeing support

Job summary

Nando's Maidenhead is seeking an Assistant Manager who can lead with energy and care for guests and team members. You will drive a high-performing team, oversee shift operations, and ensure exceptional customer service across Eat-in, Takeaway, and Delivery channels.

A passion for people and a track record in running smooth shifts will help you thrive in a fast-paced restaurant environment. You will be supported by a structured training plan and development programmes designed to build leadership

Qualifications

• Experience in leading a team and delivering great customer experiences.
• Ability to manage fast-paced shifts and drive operational excellence.
• Strong communication and coaching skills to develop the team.
• Comfort with planning, scheduling, and on-shift decision making.

Responsibilities

• Lead and motivate the team to deliver legendary customer service.
• Run smooth shifts and maintain high standards of food quality and service.
• Own the customer journey on shift across Eat-in, Delivery, and collection.
• Monitor performance, drive sales, and control costs in real time.
• Support training and development through a structured 3-month plan.

Skills

People leadership

Customer service

Shift management

Operations

Job description

Assistant Manager - Maidenhead

Salary up to: 34,186.00

Got a passion for people and ready to take the next step in your leadership journey? If you thrive on delivering legendary customer service, running smooth shifts, inspiring a high-performing team and driving operational excellence, you could be our next Assistant Manager.

Extra Hot perks

• Free PERi-PERi: a Hot (or a Lemon & Herb) free meal every shift you work

• Nandoca discount: 40% off for you and up to 5 friends or fam when you're not working

• Our discount platform: save on your weekly shop, clothes, travel, gym memberships, cinema tickets and loads more with PERi+

• Grow with us: we've got loads of development programmes to help you build skills for life and take your next step, wherever that may be. In fact, over 80% of our General Managers were promoted from an Assistant Manager

• Prep for success: from day one, you'll follow a three-month training plan designed to help you learn, grow, and thrive in your role

• Wellbeing support: getfree, confidential 24/7 help for healthcare and wellbeing support whenever you need it with WeCare

• Sabbatical: every 5 years with us, you unlock a 4-week fully paid sabbatical to travel, recharge, or do whatever makes you happy

• Once in a lifetime travel: explore our heritage and culture through unforgettable experiences

• Get paid to work with your mates: refer your friends and earn a bonus when they join the Nando's family

• Performance pays: our competitive bonus scheme rewards you for driving performance, developing your team and delivering great results

• Saving for tomorrow: acontributory pension scheme if you're based in the UK

• No such thing as a boring shift: work with great people, make lasting connections, and have fun along the way

What you'll bring to the Managers table

• More passion, more energy: the drive to motivate, engage and inspire your team on every shift, while delivering an Extra Hot customer experience to all of our customers, every time

• Your experience: whether that's leading a team, managing fast-paced shifts, or delivering great customer experiences, you'll bring the skills and confidence to make an impact from day one

• Master the shift: keep every shift running smoothly through effective planning, smart scheduling, and putting the right people in the right place at the right time. Using real-time insights, you'll drive sales, control costs, and help grow profitability

• Hungry for growth: keen to learn, develop and take on new challenges in a fast-paced restaurant environment

• Spot and nurture talent: actively develop your team, recognise potential and help to grow the next generation of leaders

• Owning the customer journey: take full ownership of the Nando's customer journey on shift across Eat-in, Collect and Delivery

If you're an Assistant Manager hungry to grow and ready to make a real impact, we'd love to hear from you.