Assistant Manager

Nando's UK & IRE; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Free meal per shift

Nandoca discount 40%

PERi+ discount platform

Development programmes

Three-month training plan

Wellbeing support

Sabbatical after 5 years

Travel experiences

Referral bonus

Performance bonus

Pension scheme

Job summary

Nando's UK & IRE is hiring an Assistant Manager in Greater London who loves people, delivering standout service and running smooth shifts. You will lead a high-energy team, drive operational excellence and own the customer journey on Eat-in, Collect and Delivery.

Expect a structured three-month training plan, generous perks and a path to grow into more senior roles. If you're ready to take the next step in your leadership journey, we'd love to hear from you.

Qualifications

• Ability to motivate and engage a team on every shift.
• Experience leading fast-paced restaurant shifts or delivering great customer experiences.
• Strong planning and scheduling skills to keep shifts running smoothly.

Responsibilities

• Own the customer journey on shift across Eat-in, Collect and Delivery.
• Lead a high-performing team to deliver legendary service.
• Plan and schedule to ensure smooth shifts and control costs.

Skills

Team leadership

Customer service

Shift management

Operational excellence

Team development

Job description

Salary up to: £40,000.00

Got a passion for people and ready to take the next step in your leadership journey? If you thrive on delivering legendary customer service, running smooth shifts, inspiring a high-performing team and driving operational excellence, you could be our next Assistant Manager.

Extra Hot perks

• Free PERi-PERi: a Hot (or a Lemon & Herb) free meal every shift you work
• Nandoca discount: 40% off for you and up to 5 friends or fam when you're not working
• Our discount platform: save on your weekly shop, clothes, travel, gym memberships, cinema tickets and loads more with PERi+
• Grow with us: we've got loads of development programmes to help you build skills for life and take your next step, wherever that may be. In fact, over 80% of our General Managers were promoted from an Assistant Manager
• Prep for success: from day one, you'll follow a three-month training plan designed to help you learn, grow, and thrive in your role
• Wellbeing support: get free, confidential 24/7 help for healthcare and wellbeing support whenever you need it with WeCare
• Sabbatical: every 5 years with us, you unlock a 4-week fully paid sabbatical to travel, recharge, or do whatever makes you happy
• Once in a lifetime travel: explore our heritage and culture through unforgettable experiences
• Get paid to work with your mates: refer your friends and earn a bonus when they join the Nando's family
• Performance pays: our competitive bonus scheme rewards you for driving performance, developing your team and delivering great results
• Saving for tomorrow: a contributory pension scheme if you're based in the UK
• No such thing as a boring shift: work with great people, make lasting connections, and have fun along the way

What You'll Bring To The Managers Table

• More passion, more energy: the drive to motivate, engage and inspire your team on every shift, while delivering an Extra Hot customer experience to all of our customers, every time
• Your experience: whether that's leading a team, managing fast-paced shifts, or delivering great customer experiences, you'll bring the skills and confidence to make an impact from day one
• Master the shift: keep every shift running smoothly through effective planning, smart scheduling, and putting the right people in the right place at the right time. Using real-time insights, you'll drive sales, control costs, and help grow profitability
• Hungry for growth: keen to learn, develop and take on new challenges in a fast-paced restaurant environment
• Spot and nurture talent: actively develop your team, recognise potential and help to grow the next generation of leaders
• Owning the customer journey: take full ownership of the Nando's customer journey on shift across Eat-in, Collect and Delivery

If you're an Assistant Manager hungry to grow and ready to make a real impact, we'd love to hear from you.