Assistant Manager - Live In

Cumbria And Lancashire; Coniston; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Birthday holiday

Lead-Inn development program

Paid breaks

50% off food

Stay for £1 in Jan–Mar

1/3 off room bookings

£50 on same-day bookings

15% off bed & breakfast for loved ones

Employee Assistance Programme

Give-inn back

Best Pub Employer award

Colleague accommodation

Job summary

Inn Collection Group is seeking an Assistant Manager for its Lakeland inn. You will support the General Manager, lead a team, and ensure a warm, efficient guest experience in a classic pub-with-rooms setting.

You will oversee daily duties, work closely with chefs and suppliers, manage shift operations and stock, and handle guest queries with a hands-on, approachable leadership style.

Qualifications

• Strong background in food and hospitality, with a focus on guest service.

Responsibilities

• Support the General Manager in daily operations and guest experience.
• Lead and develop the team to deliver company standards.
• Oversee shift operations in a fast-paced environment.
• Liaise with Chefs, Management and Suppliers for smooth service.
• Manage stocktake, ordering and accounts as required.
• Occasional sleepovers and responding to guest inquiries.

Skills

Hospitality experience

Team leadership

Customer service

Communication

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Located on the shores of Coniston Water, this classic Lakeland slate building offers sensational views of the lake and surrounding fells. Recently restored to its former glory, it stands as a stunning landmark with the tranquil waters just a short walk away, providing the perfect backdrop for those looking to enjoy the natural beauty of the Lake District.

You’ll Fit Right Inn

As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.

In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands‑on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.

If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn…

This role encourages our assistant managers to lead, mentor, and create impactful results for the team. Watch Terry’s video to learn more about our management roles. https://careers.inncollectiongroup.com/join-inn

This role comes with the added benefit of colleague accommodation