Assistant Manager - Legal Business Services

KPMG United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a talented Assistant Manager to join their Legal Operations and Transformation Services team. This role is pivotal in optimizing legal functions and shaping transformative practices. You will manage client relationships, lead complex projects, and contribute to developing innovative offerings. With a focus on stakeholder engagement and high-quality deliverables, this position promises a dynamic work environment where your contributions will significantly impact the firm's growth and success. If you are passionate about legal technology and transformation, this opportunity is tailored for you.

Qualifications

• Experience managing workstreams independently, delivering quality work on time.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Provide subject matter expertise during legal transformation projects.
• Lead workstreams within complex, multi-national client engagements.

Skills

Stakeholder Management

Communication Skills

Project Management

Process Mapping

Consulting Expertise

Education

Project Management Qualification

Job description

Job description

Job Title: Legal Operations & Transformation Services - Assistant Manager

KPMG's Legal Operations and Transformation Services (LOTS) team supports clients in optimising their legal functions to achieve operational excellence.

There are 2 core service offerings within LOTS: a powered contracting practice, based on Contract Lifecycle Management (CLM) technology, and a legal operating model transformation service. As LOTS grows through new client wins, we are expanding our team. This is an exciting opportunity for a candidate to make a significant impact and shape this role.

We seek talented Assistant Managers to help grow our legal operating model transformation practice by managing and developing external client relationships and expanding our offerings.

The successful candidate will gain experience throughout the lifecycle of transformation projects and in developing new offerings for KPMG. They will work closely with global LOTS teams and other KPMG services such as CIOA and People in Change. Our team focuses on legal technology and automation, working across diverse client sectors including mid-market, FTSE-listed companies, public sector, financial services, and FMCG.

• Provide subject matter expertise and industry insights during legal transformation projects.
• Support the development of go-to-market strategies, collateral, methodologies, and alliance partnerships.
• Lead workstreams within complex, multi-national client engagements involving multidisciplinary teams.
• Own and develop micro service offerings, guiding their strategic focus.
• Coordinate internal services (e.g., Procurement, Finance Transformation, CIO Advisory, Risk Consulting, Legal, People and Change) to deliver multidisciplinary solutions.

Leadership & Management

The role reports to the Head of Legal Operating Model Transformation. The primary goal is to assist in shaping and expanding service offerings and methodologies within the practice.

As the team grows, the candidate will contribute to developing team members and fostering a positive culture. They will also support business development, marketing, and collateral creation to benefit the wider LOTS business both in the UK and globally.

Stakeholder Interaction & Challenges

Candidates should have a strong track record of engaging with and managing stakeholders across various seniorities, functions, and industries. They must manage both internal and external stakeholders independently during ongoing engagements and strategic activities.

Impact, Risk, Accountability & Governance

This role supports the growth of LOTS and KPMG Law by developing practice offerings. The candidate must adhere to KPMG standards regarding risk and quality, ensuring high standards in their work and that of their team.

Experience

Essential

• Experience managing workstreams or programs independently, delivering quality work on time and within budget.
• Excellent written and verbal communication skills.
• Experience facilitating stakeholder workshops.
• Experience conducting assessments, gap analyses, and roadmaps.
• Experience in process mapping.

Desirable

• Understanding legal, risk, and compliance issues faced by organizations.
• Knowledge of digitization drivers, risks, and opportunities in back-office functions.
• Experience supporting change management projects.
• Experience in business development activities like client meetings, proposals, and marketing.

Expertise / Technical Role Requirements

• Experience in in-house legal functions is desirable but not essential.
• A project management qualification is desirable but not essential.

Skills

• Strong communication and persuasive writing skills.
• Development of go-to-market propositions.
• Engagement and stakeholder management.
• Experience influencing stakeholders.
• Consulting expertise in legal teams and coaching.
• Ability to manage small engagement teams and ensure high-quality deliverables.