Assistant Manager — Lead Teams & Wow Guests

Harri; Hagley; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Promotion opportunities

Staff discounts across brands (33%)

Staff discounts for friends and family

28 days holiday

Pension

Free shares

Employee helpline

Job summary

Mitchells & Butlers is seeking an Assistant Manager for Toby Carvery – Bromsgrove. You will support the General Manager, lead a team, mentor staff, and ensure a memorable guest experience across shifts.

You’ll train and inspire your team, act as a role model, and drive service excellence to keep guests returning. Enjoy a competitive salary, pension, annual leave, employee discounts, and share options as part of our rewards.

Qualifications

• Previous management experience in a hospitality/food service environment.
• Strong communication skills to train and inspire the team.
• Ability to lead by example and develop team members.
• Focus on delivering guest satisfaction and WOW moments.

Responsibilities

• Support the General Manager in day-to-day operations and act as Duty Manager in their absence.
• Train and inspire the team to deliver food, drink, and service to a high standard.
• Be the role model and guide development within the team.
• Lead the team to deliver moments that WOW our guests and encourage repeat visits.

Skills

Management experience

Team leadership

Communication skills

Customer service focus

Job description

Mitchells & Butlers is seeking an Assistant Manager for Toby Carvery – Bromsgrove. You will support the General Manager, lead a team, mentor staff, and ensure a memorable guest experience across shifts.

You’ll train and inspire your team, act as a role model, and drive service excellence to keep guests returning. Enjoy a competitive salary, pension, annual leave, employee discounts, and share options as part of our rewards.