Assistant Manager – Grow, Lead & Wow Guests

Mitchells & Butlers PLC; Borehamwood; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Progression opportunities

Brand discounts across venues

Team discounts for friends & family

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC is seeking an Assistant Manager at Toby Carvery - Oaklands Toby Carvery. You will support the General Manager, lead a team, and drive guest satisfaction.

The role emphasizes mentoring staff, delivering memorable experiences, and maintaining high standards of service. You’ll benefit from progression opportunities, substantial staff discounts, pension and generous holiday entitlement, plus additional employee support and social activities.

Qualifications

• Experience leading a team in a fast-paced hospitality environment.
• Strong communication to train and inspire staff.
• Demonstrated ability to develop team members and deliver guest-focused service.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and motivate the team to deliver great food and service.
• Act as Duty Manager when GM is unavailable.
• Lead by example to WOW guests and encourage return visits.

Skills

Management experience

Customer service

Communication skills

Job description

Mitchells & Butlers PLC is seeking an Assistant Manager at Toby Carvery - Oaklands Toby Carvery. You will support the General Manager, lead a team, and drive guest satisfaction.

The role emphasizes mentoring staff, delivering memorable experiences, and maintaining high standards of service. You’ll benefit from progression opportunities, substantial staff discounts, pension and generous holiday entitlement, plus additional employee support and social activities.