Assistant Manager: Lead Team & Wow Guests

Mitchells & Butlers Leisure Retail Limited; Cardiff; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Progression opportunities

Restaurant discounts across brands

Team socials

Pension

Job summary

Mitchells & Butlers Leisure Retail Limited is seeking an Assistant Manager at Toby Carvery Whitchurch to support the General Manager in daily operations and lead a team to deliver outstanding guest experiences. You will mentor staff, uphold service standards and drive a positive, welcoming environment.

The role emphasizes people leadership, training, and delivering moments that WOW guests, ensuring consistent quality across meals and service in a busy high-street location.

Qualifications

• Experience leading a team in hospitality or retail.
• Strong communication and motivational skills.
• Proven ability to train and develop staff.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink and service you can be proud of.
• Act as role model and guide development within the team.

Job description

Mitchells & Butlers Leisure Retail Limited is seeking an Assistant Manager at Toby Carvery Whitchurch to support the General Manager in daily operations and lead a team to deliver outstanding guest experiences. You will mentor staff, uphold service standards and drive a positive, welcoming environment.

The role emphasizes people leadership, training, and delivering moments that WOW guests, ensuring consistent quality across meals and service in a busy high-street location.