Assistant Manager: Lead Team & Guest Experience

Mitchells & Butlers plc; Leicester; In loco; GBP 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension

28 days holiday

Shopping discounts

Free shares

Employee helpline

Gym discounts

Team socials

Descrizione del lavoro

Mitchells & Butlers plc is seeking an Assistant Manager for the Blackbird Hotel, part of the Sizzling Pub & Grill family. You will support the General Manager, lead a kitchen and front-of-house team, and help deliver an outstanding guest experience with a focus on team motivation and development.

Join a brand known across the UK for hospitality and community, with clear progression and a supportive team culture. You’ll drive standards, manage shifts, and champion guest satisfaction every day.

Competenze

• Experience managing a hospitality team.
• Strong communication and training abilities.
• Proven ability to motivate staff and deliver guest experiences.

Mansioni

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver high-quality food, drink, and service.
• Act as role model and guide development within the team.
• Lead the team to WOW guests and drive repeat visits.

Conoscenze

Management experience

Training and development

Communication skills

Guest service focus

Descrizione del lavoro

Mitchells & Butlers plc is seeking an Assistant Manager for the Blackbird Hotel, part of the Sizzling Pub & Grill family. You will support the General Manager, lead a kitchen and front-of-house team, and help deliver an outstanding guest experience with a focus on team motivation and development.

Join a brand known across the UK for hospitality and community, with clear progression and a supportive team culture. You’ll drive standards, manage shifts, and champion guest satisfaction every day.