Assistant Manager: Lead Team, Elevate Guest Experience

Pub & Social - Bra_202

Waterford

On-site

GBP 32,000 - 36,000

Full time

11 days ago

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Benefits offered by this job

Pension contribution
Career development across Greene King/
Employee assistance program
Enhanced family-friendly policies
Discounter & rewards (brand discounts)
Refer a friend bonus

Job summary

Pub & Social - Bra_202 is seeking an Assistant Manager to support the General Manager in a busy pub environment, ensuring smooth daily operations and delivering exceptional customer experiences. You will lead by example, guiding the team to uphold brand standards and safety while creating memorable moments for guests.

You will champion staff training and development, motivate the team, and drive consistent service across all shifts, contributing to a positive, welcoming atmosphere across the

Qualifications

  • Leadership and people management experience.
  • Strong customer service focus and ability to create memorable experiences.
  • Excellent communication skills and ability to train and develop staff.

Responsibilities

  • Support the General Manager in the day to day running of the business and leading the business in their absence.
  • Bring our brand to life by leading the team in delivering amazing experiences for our customers.
  • Act as a role model for the team and support with training and development.
  • Be a champion of brand standards & ensure customer & team safety at all times.

Skills

Leadership
Customer experience
Communication
Training & development
Brand standards

Job description

Pub & Social - Bra_202 is seeking an Assistant Manager to support the General Manager in a busy pub environment, ensuring smooth daily operations and delivering exceptional customer experiences. You will lead by example, guiding the team to uphold brand standards and safety while creating memorable moments for guests.

You will champion staff training and development, motivate the team, and drive consistent service across all shifts, contributing to a positive, welcoming atmosphere across the

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