Assistant Manager: Lead Busy Pub Shifts & Service

Greene King; Maidstone; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension contribution

Staff discount 33%

Employee assistance program

Inn/hotel discounts

Refer a friend bonus

Wagestream access

Retail discounts

Descripción de la vacante

Greene King is seeking a proactive Assistant Manager to lead shifts, ensure service excellence, and uphold high standards across the team. You’ll mentor staff, resolve issues, and keep operations running like clockwork in a busy pub environment.

You will model warmth and efficiency, balance guest satisfaction with compliance, and help create a welcoming, enjoyable experience for every visitor.

Formación

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift.
• Keep the bar safe, legal, and clean at all times.

Responsabilidades

• Lead by example to ensure shifts run smoothly and standards are high.
• Support staff to deliver great service and guest satisfaction.
• Address customer needs promptly and professionally.
• Maintain a safe, compliant, and welcoming pub environment.

Conocimientos

Eye for detail

Customer service

Adaptability

Team player

Positive attitude

Descripción del empleo

Greene King is seeking a proactive Assistant Manager to lead shifts, ensure service excellence, and uphold high standards across the team. You’ll mentor staff, resolve issues, and keep operations running like clockwork in a busy pub environment.

You will model warmth and efficiency, balance guest satisfaction with compliance, and help create a welcoming, enjoyable experience for every visitor.