Assistant Manager: Lead Team & Elevate Guest Experience

Greene King; Sutton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Staff discounts on brands

Employee assistance program

Training and development

Refer a friend bonus

Wagestream wage access

Discounts at Greene King Inns & hotels

Maternity/Paternity policies

Menopause Friendly Employer

Job summary

Greene King is recruiting an Assistant Manager to join our pubs, taking a central role in the store’s daily operations. You will lead by example, ensuring customers and teams have a great time, while maintaining high service standards and brand integrity.

You will support the General Manager, coach staff, and maintain safety, allergen controls, and exceptional guest experiences across busy shifts.

Qualifications

• Strong leadership and people management abilities.
• Excellent communication with customers and teams.
• Ability to stay calm and think on your feet during busy shifts.
• Adherence to brand standards and allergen controls.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead the team to deliver outstanding customer experiences.
• Train and develop staff to uphold standards and service quality.
• Uphold brand standards and ensure customer and team safety at all times.

Skills

Leadership

Communication

People management

Customer service

English proficiency

Job description

Greene King is recruiting an Assistant Manager to join our pubs, taking a central role in the store’s daily operations. You will lead by example, ensuring customers and teams have a great time, while maintaining high service standards and brand integrity.

You will support the General Manager, coach staff, and maintain safety, allergen controls, and exceptional guest experiences across busy shifts.