Assistant Manager: Lead Great Guest Experiences

Greene King; Hook; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Apprenticeship training

Brand discounts 33%

Family-friendly policies

Menopause Friendly Employer

Wagestream

Employee assistance program

Retail discounts

Job summary

Greene King is seeking an Assistant Manager to be at the heart of our busy pub's management team, helping to ensure the smooth running of daily operations and delivering memorable experiences for customers and teams alike. You will lead by example from the moment you step through the door and aim to keep every guest safe, welcomed and satisfied.

In this role you will support the General Manager, guide and develop the team, uphold brand standards, manage shift leadership, and respond quickly to

Qualifications

• You're passionate about delivering amazing experiences for customers and teams.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Responsibilities

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

Skills

Leadership

Communication

People skills

Attention to detail

Allergen controls

Job description

Greene King is seeking an Assistant Manager to be at the heart of our busy pub's management team, helping to ensure the smooth running of daily operations and delivering memorable experiences for customers and teams alike. You will lead by example from the moment you step through the door and aim to keep every guest safe, welcomed and satisfied.

In this role you will support the General Manager, guide and develop the team, uphold brand standards, manage shift leadership, and respond quickly to