Assistant Manager: Lead Team, Elevate Guest Experience

Toby Carvery; Langley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discount across all brands (33%)

20% discount for up to 5 friends &

Discounts on gym memberships

Team Socials

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Toby Carvery Maidstone is seeking an Assistant Manager to support the General Manager, lead a team and ensure guests receive outstanding service. You will step in as Duty Manager when the GM is away and model best practice to develop your people.

We offer a competitive salary, full-time hours, and excellent progression opportunities. 33% brand discounts, 20% for up to five friends, gym discounts, pension, 28 days holiday, shares and an employee helpline.

Qualifications

• Experience in managing a team in a fast-paced hospitality environment.
• Ability to train and inspire staff to deliver excellent service.
• Proven track record of leading by example and driving guest satisfaction.
• Willingness to act as Duty Manager in the General Manager's absence.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead and mentor the team to deliver great food, drink and service.
• Train and coach team members to perform at their best.
• Drive guest experiences to create memorable moments and repeat visits.

Skills

Management experience

Team leadership

Staff training

Customer service

Job description

Toby Carvery Maidstone is seeking an Assistant Manager to support the General Manager, lead a team and ensure guests receive outstanding service. You will step in as Duty Manager when the GM is away and model best practice to develop your people.

We offer a competitive salary, full-time hours, and excellent progression opportunities. 33% brand discounts, 20% for up to five friends, gym discounts, pension, 28 days holiday, shares and an employee helpline.