Assistant Manager: Lead Sales, Service & Talent

Abercrombie & Fitch Stores, Inc.; Birmingham; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Career Advancement Opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. is hiring an Assistant Manager in the United Kingdom. This role blends business strategy, operations, and people leadership to drive sales and customer service.

You will oversee daily store functions, open/close routines, and enhance in-store experiences through visual merchandising and product knowledge. Key responsibilities include staffing, training, and payroll management, plus coaching non-management staff and leading by example in a fast-paced, omnichannel

Qualifications

• Bachelor's degree or 1 year of supervisory experience in a customer-facing role.
• Fluency in English and strong customer focus.
• Knowledge of current fashion trends.
• Able to lead and coach a team.
• Ability to manage multiple tasks in a fast-paced store.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring excellent customer service.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/Point of Sale systems.
• Fulfill Omni Channel orders.
• Represent the Brand and exemplify company culture and values.

Skills

Fluency in English

Customer focus

Fashion knowledge

Strong work ethic

Communication skills

Team leadership

Initiative

Multitasking

Proactive thinking

Adaptability in fast-paced environment

Education

Bachelor's Degree

Supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. is hiring an Assistant Manager in the United Kingdom. This role blends business strategy, operations, and people leadership to drive sales and customer service.

You will oversee daily store functions, open/close routines, and enhance in-store experiences through visual merchandising and product knowledge. Key responsibilities include staffing, training, and payroll management, plus coaching non-management staff and leading by example in a fast-paced, omnichannel