Assistant Manager - Lead & Inspire Guest Experience

Mitchells & Butlers PLC; Glasgow; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Team socials

Brand discounts

Discounts for friends and family

Job summary

Mitchells & Butlers PLC is seeking an Assistant Manager at Browns Glasgow to support the General Manager in leading the team and delivering a memorable guest experience in a classically British setting.

You will mentor staff, train the team to deliver food, drink and service to the highest standards, and act as Duty Manager when the GM is away. The role offers progression and a strong benefits package.

Qualifications

• Experience managing teams in hospitality or similar fast-paced environments.
• Ability to train and inspire staff to deliver excellent guest service.
• Strong leadership and people management capabilities.

Responsibilities

• Support the General Manager in day-to-day operations and act as Duty Manager when needed.
• Train and inspire the team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within the team.
• Lead the team to deliver WOW moments to guests and keep them coming back.

Skills

Management experience

Leadership

Communication skills

Job description

Mitchells & Butlers PLC is seeking an Assistant Manager at Browns Glasgow to support the General Manager in leading the team and delivering a memorable guest experience in a classically British setting.

You will mentor staff, train the team to deliver food, drink and service to the highest standards, and act as Duty Manager when the GM is away. The role offers progression and a strong benefits package.