Assistant Manager | Lead Guest WOW & Team Growth

Mitchells & Butlers PLC; Watford; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Amazing progression opportunities

Brand discounts across Toby Carvery,&M

Friends & family discounts

Gym discounts

Team socials

Pension

28 days' holiday

Employee shares

Free employee helpline

Job summary

Mitchells & Butlers PLC is seeking an Assistant Manager at Toby Carvery, Aldenham, to support the General Manager in day-to-day operations and lead a hospitality team to deliver an exceptional guest experience.

You will mentor staff, promote service excellence, and manage shifts while upholding brand standards. The role includes pension, holidays, discounts, and other employee benefits within the Mitchells & Butlers family.

Qualifications

• Management experience in a hospitality setting.
• Strong communication and leadership skills.
• Passion for delivering great guest experiences.
• Ability to train and motivate a team.

Responsibilities

• Support the General Manager in daily operations.
• Lead and develop the team to deliver high service standards.
• Manage shifts and guest needs to WOW guests.
• Be a role model and guide development within the team.

Skills

Management experience

Communication skills

Team leadership

Guest experience focus

Job description

Mitchells & Butlers PLC is seeking an Assistant Manager at Toby Carvery, Aldenham, to support the General Manager in day-to-day operations and lead a hospitality team to deliver an exceptional guest experience.

You will mentor staff, promote service excellence, and manage shifts while upholding brand standards. The role includes pension, holidays, discounts, and other employee benefits within the Mitchells & Butlers family.