Assistant Manager — Drive Guest WOW & Team Excellence

Mitchells & Butlers PLC; Bromsgrove; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Pension

28 days holiday

Staff discounts across brands

Employee shares

Employee helpline

Job summary

The Toby Carvery in Bromsgrove is seeking an Assistant Manager to lead by example, ensuring guests and teams have a great time and driving brand standards. You’ll pull everything together to deliver memorable moments and maintain a welcoming, high-performing team environment.

Join Mitchells & Butler PLC and benefit from progression opportunities, staff discounts across brands, a pension, 28 days of paid holiday, shares, and an employee helpline.

Qualifications

• Have previous experience and confidence in managing a team.
• Have a passion for hospitality (if you know, you know!).
• Be a role model of giving great service.
• Be a good communicator.
• Be ready for anything the day throws at you.

Responsibilities

• Be a champion of brand standards & ensure guest & team safety at all times.
• Support the General Manager in the day to day running of the business.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.
• Be the role model and guide training and development within the team.

Skills

Team management

Guest service

Communication

Hospitality experience

Job description

The Toby Carvery in Bromsgrove is seeking an Assistant Manager to lead by example, ensuring guests and teams have a great time and driving brand standards. You’ll pull everything together to deliver memorable moments and maintain a welcoming, high-performing team environment.

Join Mitchells & Butler PLC and benefit from progression opportunities, staff discounts across brands, a pension, 28 days of paid holiday, shares, and an employee helpline.