Assistant Manager – Lead Guest Experiences & Team Growth

Greene King; Rottingdean; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

33% discount for employees and 15% for loved ones

Career development opportunities

Free employee assistance program

Family-friendly maternity and paternity policies

50% discount at Greene King Inns and hotels

Wagestream access

Retail discounts up to 30%

Job summary

Greene King is seeking an Assistant Manager at their White Horses location in Rottingdean. You will lead a dynamic team to ensure a memorable experience for customers, support daily operations, and uphold brand standards.

The position offers a competitive salary of £32,000 - £36,000 plus bonus, along with opportunities for career growth, discounts, and a supportive workplace.

Qualifications

• Passionate about delivering amazing experiences for customers.
• Great communication and leadership skills.
• Ability to think on your feet during busy shifts.

Responsibilities

• Support the General Manager in daily operations.
• Lead the team to deliver memorable customer experiences.
• Champion brand standards and ensure safety.

Skills

Customer experience delivery

Communication

Leadership

Attention to detail

Job description

• Salary for Advertising: £35,000 to £38,000 + Bonus
• Dept. L4/House: White Horses (Rottingdean) - 05308

Company Description

Join us at Everly Hotels, where every stay is a story. We connect curious travellers with local culture through warm welcomes, thoughtful touches, and spaces that celebrate community. Be part of a hotel collection that’s all about meaningful moments and authentic discovery.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

You'll be responsible for driving year-round reasons to visit the venue, increasing liquor sales and profitability across both internal and external bar operations. Creates and delivers engaging events, promotions, and experiences that attract guests, enhance customer loyalty, and maximise revenue performance. Responsible for driving year-round reasons to visit the venue, increasing liquor sales and profitability across both internal and external bar operations. Creates and delivers engaging events, promotions, and experiences that attract guests, enhance customer loyalty, and maximise revenue performance.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Drive footfall and create compelling reasons for guests to visit throughout the year through events, promotions, and seasonal activations.
• Grow liquor sales and profitability across internal and external bar operations.
• Develop and execute commercial strategies to increase revenue, customer engagement, and repeat visitation.
• Lead bar teams to deliver exceptional guest experiences while maintaining high operational standards.
• Build relationships with suppliers and partners to support innovative drinks offerings and promotional activity.

What you'll bring...

• You'll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

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