Assistant Manager — Lead Guest Experience & Team Growth

Mitchells & Butlers PLC; Little Burstead; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Brand discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking an Assistant Manager for the Dukes Head Billericay to support the General Manager in daily operations and lead a motivated team. You’ll mentor staff, drive excellent guest experiences, and maintain high standards across service, food and drink.

Join a premium country-pub environment with strong progression opportunities, substantial brand discounts, a generous pension and holiday entitlement, plus employee share schemes and support helplines.

Qualifications

• Experience in hospitality management.
• Strong leadership and communication skills.
• Ability to train and inspire teams.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver excellent guest experiences.
• Mentor team members and guide development.
• Lead the team to deliver moments that wow guests and foster repeat visits.

Skills

Management experience

Leadership

Communication

Job description

Mitchells & Butlers PLC is seeking an Assistant Manager for the Dukes Head Billericay to support the General Manager in daily operations and lead a motivated team. You’ll mentor staff, drive excellent guest experiences, and maintain high standards across service, food and drink.

Join a premium country-pub environment with strong progression opportunities, substantial brand discounts, a generous pension and holiday entitlement, plus employee share schemes and support helplines.