Assistant Manager: Lead Guest Experience & Team Growth

Pine Marten; Harrogate; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

28 days holiday

Discounts on brand dining

Free shares

Employee helpline

Job summary

Pine Marten in Harrogate is seeking an Assistant Manager to support the General Manager in daily operations, lead a team, and drive excellent guest experiences. You will mentor staff, model high standards, and help teammates grow in a premium country-pub environment.

The role focuses on team motivation, consistency in service, and delivering WOW moments for guests, with a competitive salary and progression opportunities within Mitchells & Butlers.

Qualifications

• Use your management experience to support the General Manager in the day-to-day running of the business.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

Responsibilities

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

Skills

Management experience

Communication skills

Job description

Pine Marten in Harrogate is seeking an Assistant Manager to support the General Manager in daily operations, lead a team, and drive excellent guest experiences. You will mentor staff, model high standards, and help teammates grow in a premium country-pub environment.

The role focuses on team motivation, consistency in service, and delivering WOW moments for guests, with a competitive salary and progression opportunities within Mitchells & Butlers.