Assistant Manager - Lead Guest Experience & Team Growth

Seven Stars; Exeter; Presencial; GBP 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension

28 days holiday

Staff discounts across brands

Share scheme

Employee helpline

Team socials

Descripción de la vacante

Seven Stars is seeking an Assistant Manager to support the General Manager in daily operations and lead a team to deliver exceptional guest experiences. This role emphasizes mentoring staff, maintaining high service standards, and acting as Duty Manager in the GM’s absence.

You will be part of a connected pub group, with a focus on guest welcome, staff development, and delivering moments that wow our guests. A competitive salary is on offer.

Formación

• Experience in hospitality management or supervisory role.
• Proven ability to train and inspire a team.
• Strong guest experience and service focus.

Responsabilidades

• Support the General Manager in day-to-day operations.
• Act as Duty Manager when GM is unavailable.
• Train and develop team to deliver food, drink and service to high standards.
• Lead the team to create memorable guest experiences.

Conocimientos

Management experience

Team leadership

Guest service focus

Communication skills

Descripción del empleo

Seven Stars is seeking an Assistant Manager to support the General Manager in daily operations and lead a team to deliver exceptional guest experiences. This role emphasizes mentoring staff, maintaining high service standards, and acting as Duty Manager in the GM’s absence.

You will be part of a connected pub group, with a focus on guest welcome, staff development, and delivering moments that wow our guests. A competitive salary is on offer.