Assistant Manager — Lead & Grow a High-Impact Team

Toby Carvery; Rawmarsh; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Staff discounts

Free shares

Employee helpline

Job summary

Toby Carvery in Rotherham is looking for an Assistant Manager to support the General Manager in the day-to-day running of a busy site and to lead a team to deliver excellent guest experiences.

You will train and coach staff, cover as Duty Manager when required, and drive service excellence and hospitality. The role is full-time, with a salary up to £35,300 plus bonus and clear progression opportunities.

Qualifications

• Previous experience as assistant/shift manager in hospitality.
• Ability to lead and train a team.
• Proven guest service focus and problem solving.
• Willingness to cover duties as Duty Manager when needed.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink and service.
• Be a role model and guide development within the team.
• Lead the team to deliver WOW moments for guests and increase loyalty.
• Cover Duty Manager duties when the GM is not present.
• Manage hours and align with full-time status.

Skills

Management experience

Team leadership

Communication skills

Mentoring others

Guest service mindset

Job description

Toby Carvery in Rotherham is looking for an Assistant Manager to support the General Manager in the day-to-day running of a busy site and to lead a team to deliver excellent guest experiences.

You will train and coach staff, cover as Duty Manager when required, and drive service excellence and hospitality. The role is full-time, with a salary up to £35,300 plus bonus and clear progression opportunities.