Assistant Manager: Lead Great Pub Experiences

Greene King; Richmond; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Pension contribution

Career progression

Discounts on brands

Employee assistance program

Maternity/Paternity policies

Greene King Inns discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking an Assistant Manager to join our community pubs in the Richmond area. You will support the General Manager, lead the team, and ensure memorable customer experiences while maintaining brand standards.

This role blends hands-on leadership with staff development and safety compliance. Ideal candidates bring enthusiasm for hospitality, strong people skills, and the ability to stay composed under busy shifts.

Qualifications

• Willingness to lead and train teams.
• Strong communication with customers and colleagues.
• Ability to thrive in a fast-paced pub environment.
• Attention to detail and brand standard adherence.
• Proficient English speaking/writing for safety/allegens controls.

Responsibilities

• Support the General Manager in daily operations.
• Lead the team to deliver great customer experiences.
• Assist with training and developing team members.
• Uphold brand standards and ensure customer and team safety.

Skills

Leadership

Communication

Customer service

People management

Job description

Greene King is seeking an Assistant Manager to join our community pubs in the Richmond area. You will support the General Manager, lead the team, and ensure memorable customer experiences while maintaining brand standards.

This role blends hands-on leadership with staff development and safety compliance. Ideal candidates bring enthusiasm for hospitality, strong people skills, and the ability to stay composed under busy shifts.