Assistant Manager, Kurt Geiger, Livingston

Kurt Geiger; Livingston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading footwear and accessories brand seeks a Retail Manager to uphold high customer service standards and drive sales performance. The role involves managing a team, ensuring visual presentation, and maintaining operational goals. Join a dynamic team in a vibrant retail environment.

Benefits

Competitive Basic Salary

Excellent Employee Discounts

Qualifications

• Previous retail management experience.
• Experience with a fashion-forward brand.

Responsibilities

• Ensure high customer service standards.
• Drive sales and team performance to KPIs.
• Manage staff scheduling and payroll budgets.

Skills

Customer Service

Sales Performance

Education

Retail Management Experience

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We aim to empower our talent to be confident and true to themselves, embodying the London spirit. London is our home, our heartbeat, inspiring us with its energy, diversity, and creativity. For over fifty years, our in-house shoe and accessory designers have crafted authentic, distinctive designs from our London headquarters. The rainbow is our signature, symbolizing good energy and love for our community and the many ways we express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

1. Ensure customer service is of the highest standards at all times.
2. Be a role model for your team and uphold your own service standards.
3. Meet and maintain all store and company sales targets, operational goals, policies, and procedures.
4. Actively liaise, communicate, and develop good relations with your team and Senior Management.
5. Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on development areas.
6. Manage staff scheduling and meet payroll budgets, adapting to trading patterns.
7. Rota your team effectively to ensure optimum coverage during peak trading periods.
8. Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards.
9. Ensure your store maintains excellent visual presentation aligned with company guidelines.

REQUIREMENTS

YOU WILL NEED:

1. Previous retail management experience.
2. Experience with a fashion-forward footwear, accessory, or fashion brand.
3. To be a customer service ambassador.
4. Proven ability to drive sales and team performance to KPIs.
5. Immaculate presentation and representation of our luxury/fashion-forward brand.

BENEFITS

1. Competitive basic salary.
2. Gorgeous shoes each season.
3. Excellent employee discounts.

Our Stores

The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal, distributed in hundreds of cities worldwide. We operate over 70 standalone stores across the UK, including our new flagship on London Oxford Street, and over 400 stores globally. Our retail partners include some of the world's most renowned department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism