Assistant Manager — Guest-First Hospitality Leader

Northumberland; East Midlands; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid Breaks

50% off food

Bed & breakfast discounts

Employee assistance program

Job summary

Inn Collection Group in Blyth’s Commissioners Quay Inn is seeking an Assistant Manager to support the General Manager in creating a welcoming, home-from-home atmosphere for guests and staff.

You will lead the team, oversee daily duties, and ensure the inn delivers company standards while handling administrative tasks, supplier communications, and stock management. A hands-on, approachable leadership style is essential.

Qualifications

• Proven experience leading hospitality teams and delivering guest satisfaction.
• Ability to manage daily inn operations and maintain company standards.
• Hands-on leader who motivates staff and works collaboratively with chefs and suppliers.

Responsibilities

• Lead and mentor assigned team to deliver exceptional guest experiences.
• Oversee day-to-day operations, including shift management and administration.
• Coordinate with Chefs, Management and Suppliers; manage stocktakes and ordering.

Skills

Team leadership

Hospitality experience

Customer service

Operations management

Tools

POS systems

Job description

Inn Collection Group in Blyth’s Commissioners Quay Inn is seeking an Assistant Manager to support the General Manager in creating a welcoming, home-from-home atmosphere for guests and staff.

You will lead the team, oversee daily duties, and ensure the inn delivers company standards while handling administrative tasks, supplier communications, and stock management. A hands-on, approachable leadership style is essential.