Assistant Manager – Guest Experience & Talent Development

Boom Battle Bar - Norwich; Norwich; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Salary £30,000-£32,000 per year plus£0

28 days paid holiday

Workplace pension with employer and 22

Life Assurance after probation

50% off food and drink at Boom Battle̥

Personal development plan for future 꿈

Karma Day annual paid day off

Wagestream access

Employee Assistance Programme

Incentives and experiences

Job summary

Boom Battle Bar - Norwich is seeking an Assistant Manager to lead a dynamic, multi-department team and drive exceptional guest experiences in a busy, adult-focused venue. You will actively develop a talent pipeline to support internal progression while upholding strict safety and regulatory standards.

The role suits a proactive leader with a passion for operational excellence. Join a vibrant team offering a competitive salary, tips, and extensive employee benefits, including development plans

Qualifications

• Proven experience in a supervisory/managerial role in a high-volume, wet-led venue.
• Develop and maintain a talent pipeline to support internal progression.
• Ensure safety and regulatory compliance to high standards.

Responsibilities

• Lead cross-department teams to deliver unforgettable guest experiences.
• Drive staff development and performance through coaching and mentoring.
• Maintain high standards of service, safety, and compliance across all shifts.
• Support recruitment and onboarding processes for a seamless operation.

Skills

Talent management

Regulatory compliance

Guest experience leadership

Job description

Boom Battle Bar - Norwich is seeking an Assistant Manager to lead a dynamic, multi-department team and drive exceptional guest experiences in a busy, adult-focused venue. You will actively develop a talent pipeline to support internal progression while upholding strict safety and regulatory standards.

The role suits a proactive leader with a passion for operational excellence. Join a vibrant team offering a competitive salary, tips, and extensive employee benefits, including development plans