Assistant Manager: Guest Experience Leader

The White Swan; Highters Heath; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Job summary

The White Swan is looking for an Assistant Manager in the United Kingdom. You will support the General Manager in daily operations, act as Duty Manager when needed, and help deliver exceptional guest experiences across all shifts.

You will train and motivate your team to maintain high standards of food, drink, and service, serving as a role model and developing staff to grow with the business.

Qualifications

• Experience in hospitality management preferred.
• Strong leadership and coaching abilities.
• Excellent guest-service mindset and problem-solving skills.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver high-quality food, drink and service.
• Lead by example and develop team members to reach their potential.
• Drive guest moments that WOW and encourage repeat visits.

Skills

Management experience

Communication skills

Team motivation

Job description

The White Swan is looking for an Assistant Manager in the United Kingdom. You will support the General Manager in daily operations, act as Duty Manager when needed, and help deliver exceptional guest experiences across all shifts.

You will train and motivate your team to maintain high standards of food, drink, and service, serving as a role model and developing staff to grow with the business.