Assistant Manager Colchester

Fraser Hart Limited; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Fraser Hart as an Assistant Manager and lead our store to success. In this role, you'll inspire your team to deliver exceptional customer experiences and achieve sales targets. The position offers excellent training, a competitive bonus scheme, and opportunities for career development in luxury retail.

Benefits

Excellent bonus scheme based on store performance

Generous discount scheme for family and friends

Annual leave increasing with length of service

Holiday purchase scheme

Contributory pension scheme

Uniform allowance

Refer a candidate scheme

Mental health and wellbeing support

Bike to work scheme

Volunteer day with a charity of choice

Qualifications

• Experience in customer service and managing teams.
• Proven leadership and decision-making skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead and inspire the store team to create great customer experiences.
• Achieve sales targets and maintain high standards.
• Provide coaching and development to team members.

Skills

Leadership

Customer Service

Communication

Teamwork

Problem Solving

Job description

Join Fraser Hart as an Assistant Manager and Lead Our Store to Success

At Fraser Hart, we are passionate about making people feel special by delivering a luxury shopping experience to all our customers. We’re not here to simply sell a product; we’re here to connect with our customers and create lasting memories.

YOU ARE

* Passionate about delivering outstanding experiences to our customers.

* Fascinated by our products and have a love for all things jewellery, diamonds, and watches.

* A team player who helps and supports your colleagues when needed.

* A great communicator with excellent interpersonal skills.

* Proactive with a positive can-do attitude.

* A fast learner who is keen to embrace new challenges.

* A person who has customer service experience to enhance your ability to create outstanding customer interactions.

* Proven leadership skills with the ability to motivate and inspire a team.

* Experienced in managing and developing team members to achieve their full potential.

* Strong in decision-making and problem-solving abilities.

IN OUR STORE, YOU WILL

* Lead and inspire the store team to create great customer experiences.

* Share your passion for our products with our customers.

* Consistently achieve personal and team sales targets and key performance targets.

* Live by our values (passion, teamwork, respect and trust, positivity, love learning).

* Create a luxury retail environment with high standards of visual merchandising and replenishment.

* Provide coaching and development to team members to enhance their skills and performance.

* Manage store operations efficiently and effectively.

WHAT’S IN IT FOR YOU

When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training, and you will be fully supported by the store leadership team during your first few months.

We value our teams for always going the extra mile and reward this with great benefits, including:

* An excellent bonus scheme based on store performance

* A generous discount scheme for you, your family, and friends

* Annual leave that will increase with length of service

* Holiday purchase scheme

* Contributory pension scheme

* Uniform allowance

* Refer a candidate scheme

* Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured

* Bike to work scheme

* A volunteer day with a charity of your choice

Join us as an Assistant Manager and develop your luxury retail career with Fraser Hart.

Fraser Hart is an equal opportunities employer.

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