Assistant Manager C

The Tokenhouse, Moorgate; City Of London; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Food & drink discount 25%

Weekly tips on top of pay

Healthcare Cash Plan

Wagestream access

Full induction and training

Discounted hotel stays

My Fuller’s benefits platform

Gym and retailer discounts

Job summary

Fuller’s Tokenhouse in the City of London is seeking an enthusiastic Assistant Manager to lead daily operations, supervise staff, and ensure outstanding guest service in a fast-paced environment.

You’ll be responsible for team leadership, service delivery, scheduling, and maintaining quality standards while promoting Fuller’s values and guest satisfaction.

Qualifications

• Proven ability to create a welcoming team and guest experience.
• Demonstrated leadership in fast-paced hospitality settings.
• Strong communication and people-management skills.

Responsibilities

• Lead daily operations and ensure smooth service at Tokenhouse.
• Motivate and supervise front-of-house team and training.
• Assist in scheduling, stock, and take care of guest satisfaction.

Skills

Friendly atmosphere

Hands-on leadership

Decision-making

Good communication

Adaptability

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what's next? – define the essence of who we are.

Serving an American Brasserie food menu alongside wines and cocktails, the Tokenhouse attracts a mainly City Professional following. Busy right throughout the day, from breakfast until late, this is a high-paced environment offering full table service to customers.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.