Assistant Manager - Bowling Centre - O2

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Manager to lead a vibrant team in a fast-paced environment. This role offers an exciting opportunity to inspire and develop others while ensuring exceptional customer service. With a focus on operational excellence, you will play a pivotal role in achieving financial goals and maintaining high standards. The company values its employees and offers numerous perks, including bonuses, discounts, and ongoing training. If you're ambitious and ready to make a significant impact, this position could be your next great career move.

Benefits

40-hour contract

Bonus scheme

50% off food when working

28 days holiday

Ongoing training

Monthly vouchers for free bowling or golf

30% discount on food and drinks

Employee Assistance Programme

Well-being training

Flexible working arrangements

Qualifications

• Minimum of 12 months management experience in fast-paced environments.
• Passion for customer service and team development.

Responsibilities

• Coaching and mentoring the team to maintain high service standards.
• Assisting the General Manager with operations and achieving financial targets.

Skills

Management Experience

Customer Service

Team Development

Ambition

Job description

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Client:

Flow Recruitment

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b8495743bd39

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you seeking a business that is financially stable and has exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the heart of the customer and team experience, ensuring your centre maintains the highest standards and service in the industry.

The role is varied, exciting, and challenging. Your responsibilities will include coaching and mentoring the team on shift, and ensuring the centre is a safe and enjoyable environment for customers. You will be actively involved in all areas of the busy centre.

In our client's fast-paced, dynamic environment, Assistant Managers are trained across all areas of the centre to support effective business operations. You will assist the General Manager with back-of-house duties and manage front-of-house operations. You will be responsible for achieving financial targets and maintaining service standards.

To be successful, you should have:

• A minimum of twelve months management experience in a fast-paced, customer-facing environment, ideally within leisure, hospitality, or retail industries
• A passion for customer service
• Evidence of inspiring and developing large teams
• Willingness to work nights and weekends
• Ambition for success

Join our client as an Assistant Manager, and in return you'll receive:

• An excellent salary plus the opportunity to earn an extra £1 per hour, paid monthly as part of our bonus scheme
• A 40-hour contract, with additional pay for extra shifts
• The chance to earn an outperformance bonus, with a share of your centre's profits upon hitting targets, paid biannually
• 50% off food when working
• 28 days holiday, increasing with length of service up to five days
• Ongoing training and career development opportunities
• Monthly vouchers for free bowling or golf
• 30% discount on food and drinks for you and up to five friends
• Access to Employee Assistance Programme (EAP) for you and your family
• Well-being training in the workplace
• Opportunity to join the healthcare cash plan
• Long service awards
• A £15 donation to Barnardos upon completion of your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Flexible working arrangements to support work-life balance