Assistant Manager - Bowling Leisure Centre

TN United Kingdom; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a thriving leisure centre in Royal Tunbridge Wells! As an Assistant Manager, you'll play a vital role in delivering exceptional customer experiences while leading and inspiring a dedicated team. This dynamic position offers the chance to develop your management skills in a fast-paced environment, ensuring the centre operates smoothly and efficiently. With a focus on career growth and a supportive workplace culture, you'll enjoy a range of perks including bonuses, discounts, and ongoing training. If you're driven, ambitious, and ready to take your career to the next level, this role is perfect for you!

Benefits

Extra £1 per hour bonus

40-hour contract with extra pay for shifts

Outperformance bonus

50% off food when working

28 days holiday

Ongoing training and career development

Monthly free bowling/golf vouchers

30% discount on food and drinks

Employee Assistance Programme

Flexible working arrangements

Qualifications

• At least 12 months management experience in a customer-facing environment.
• Passion for customer service and team development.

Responsibilities

• Coaching and mentoring the team to ensure high service standards.
• Assisting the General Manager with operations and achieving financial targets.

Skills

Management Experience

Customer Service

Team Development

Flexibility for Shifts

Job description

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Assistant Manager - Bowling Leisure Centre, Royal Tunbridge Wells

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Client:

Flow Recruitment

Location:

Royal Tunbridge Wells, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bcea56d022ef

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you seeking a business that is financially stable with exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the heart of the customer and team experience, ensuring your centre maintains the highest standards and service in the industry.

The role is varied, exciting, and challenging. Your responsibilities will include coaching and mentoring the team on shift, and ensuring the centre is a safe and fun environment for customers. You will be actively involved in all areas of the busy centre.

In our client's fast-paced and dynamic environment, Assistant Managers are trained across all areas of the centre to support effective business operations. You will assist the General Manager with back-of-house duties and manage front-of-house operations. You will be responsible for achieving financial targets and maintaining service standards.

To be successful, you should have:

• At least twelve months management experience in a fast-paced, customer-facing environment, ideally within leisure, hospitality, or retail industries
• A passion for customer service
• Experience in inspiring and developing large teams
• Willingness to work nights and weekends
• Ambition for success

Join our client as an Assistant Manager, and in return you'll get:

• An excellent salary plus the opportunity to earn an extra £1 per hour, paid monthly as part of the bonus scheme
• A 40-hour contract, with additional pay for extra shifts
• The chance to earn an outperformance bonus, sharing in centre profits once targets are met (paid biannually)
• 50% off food when working
• 28 days holiday, increasing with service up to five days
• Ongoing training and career development opportunities
• Monthly free bowling/golf vouchers
• 30% discount on food and drinks for you and up to five friends
• Access to Employee Assistance Programme (EAP) for you and your family
• Well-being training to support workplace health
• Opportunity to join the healthcare cash plan
• Long service awards
• A £15 donation to Barnardos upon completion of induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Flexible working arrangements for a healthy work-life balance