Assistant Manager Barnstaple (32 hours)

Pandora A/S; Barnstaple; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Pandora A/S as an Assistant Store Manager in Barnstaple, where you will lead retail operations, inspire a high-performing team, and deliver exceptional customer service. Enjoy a competitive salary, monthly bonuses, and a range of employee benefits while being part of a globally recognized jewellery brand.

Benefits

Highly competitive salary

Monthly bonus of 10%, potential for 20%

Annual jewellery uniform allowance

Employee discount

Access to retail, hospitality, and entertainment discounts

Support for health, wellbeing, financial advice, and legal aid

Parties, incentives, and gifts throughout the year

Qualifications

• Proven experience in driving sales and profitability.
• Passion for delivering exemplary customer service.
• Strong communication skills for team coaching.

Responsibilities

• Support, coach, and motivate the in-store team to achieve targets.
• Focus on retail operations including stock control and sales performance tracking.
• Manage the store in the absence of the store manager.

Skills

Sales driving

Customer service

Team coaching

Communication

Adaptability

Job description

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Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!

We are currently seeking an organised, pro-active and results-driven assistant store manager to join our team. If you thrive on leading retail operations, inspiring a high-performing team to surpass targets, and providing world-class service, we would love to hear from you!

In the UK, we are proud to have been recognized in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

The role

The assistant store manager is our brand ambassador, responsible for the daily operational running of the store. Reporting to the store manager, you will support them in ensuring the store's commercial success and oversee operational aspects of a high-performing store.

What to expect from the role

1. Support, coach, and motivate the in-store team to achieve targets while exemplifying Pandora’s customer service standards.
2. Focus on retail operations including stock control, store procedures, team organization, security, rotas, and sales performance tracking.
3. Manage the store in the absence of the store manager, ensuring smooth trading.
4. Maintain a strong retail floor presence, influencing sales and team engagement.
5. Receive thorough training on our luxury products to become a Pandora product expert and support team development.

The successful candidate

The ideal candidate will be a capable leader and passionate team player, confidently supporting their team to deliver an exceptional Pandora experience. Prior experience with a leading brand or consumer product retailing is preferred. We value candidates who demonstrate our core values of dreaming, daring, caring, and delivering.

Candidate requirements

• Proven experience in driving sales and profitability.
• Passion for delivering exemplary customer service.
• Strong communication skills for team coaching.
• Adaptability and flexibility to changing needs.
• Positive attitude and enthusiasm for Pandora’s products and values.
• Well-presented with a passion for retail and desirable products.

Why work with us?

Our people are key to our success. We offer a competitive rewards package including:

• Highly competitive salary
• Monthly bonus of 10%, potential for 20%
• Annual jewellery uniform allowance
• Employee discount
• Access to retail, hospitality, and entertainment discounts
• Support for health, wellbeing, financial advice, and legal aid
• Parties, incentives, and gifts throughout the year

If you’re ready for a new challenge and possess the relevant skills, apply now!

Pandora’s recruitment process is transparent and fair, promoting equal opportunity. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age. If you need reasonable adjustments during the interview process, please inform us promptly.

About Pandora

Pandora is the world’s largest jewellery brand, known for accessible luxury jewellery crafted from high-quality materials. With over 100 countries, 6,800 points of sale, and more than 2,700 concept stores, Pandora inspires self-expression and storytelling through its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people and is committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Listed on Nasdaq Copenhagen, Pandora reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.