Assistant Manager Barnstaple (32 hours)

Pandora; Barnstaple; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading jewellery brand seeks an assistant store manager to oversee daily operations and inspire a high-performing team. The role includes driving sales, ensuring exceptional customer service, and managing store procedures. Join a company recognized as one of the best places to work in the UK!

Benefits

Competitive salary

Monthly bonus up to 20%

Annual jewellery uniform allowance

Generous employee discount

Access to retail discounts

Support for health and wellbeing

Qualifications

• Experience with a leading brand or consumer retail preferred.
• Proven experience in driving sales and profitability.
• Strong communication skills to coach high-performing teams.

Responsibilities

• Support, coach, and motivate the in-store team to achieve targets.
• Manage the store's operations in the absence of the store manager.
• Focus on retail operations including stock control and sales performance tracking.

Skills

Sales Driving

Customer Service

Communication

Team Leadership

Adaptability

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance, and other excellent benefits!

We are currently seeking an organised, proactive, and results-driven assistant store manager to join our team. If you thrive on leading retail operations, inspiring a high-performing team to surpass targets, and providing world-class service, we'd love to hear from you!

In the UK, we are proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.

The role

The assistant store manager is our brand ambassador, responsible for the daily operations of the store. Reporting to the store manager, you will support them in ensuring the store's commercial success and oversee operational aspects of a high-performing store.

What to expect from the role

1. Support, coach, and motivate the in-store team to achieve targets, exemplifying exceptional Pandora customer service.
2. Focus on retail operations, including stock control, store procedures, team organisation, security, rotas, and sales performance tracking.
3. Manage the store's operations in the absence of the store manager.
4. Maintain a strong retail floor presence, influencing sales and team visibility.
5. Receive thorough training on Pandora's handcrafted luxury products to become a product expert and support team development.

The successful candidate

The ideal candidate will be a capable leader and passionate team player, supporting their team to deliver an unforgettable Pandora in-store experience. Experience with a leading brand or consumer retail is preferred. We seek individuals who embody our core values: dreaming, daring, caring, and delivering.

Key qualities include:

• Proven experience in driving sales and profitability
• A passion for exceptional customer service
• Strong communication skills to coach high-performing teams
• Adaptability to changing business needs
• Positive attitude and enthusiasm for Pandora
• Well-presented with a passion for retail and desirable products

Why work with us?

Our people are central to our success. We offer a competitive rewards package, including:

• Competitive salary
• Monthly bonus up to 20% for achieving stretch targets
• Annual jewellery uniform allowance
• Generous employee discount
• Access to retail, hospitality, and entertainment discounts via our benefits platform
• Support through 'Retail Trust' for health, wellbeing, financial, and legal advice
• Parties, incentives, and gifts throughout the year

If you're ready for a new challenge and possess the relevant skills, click apply to submit your application.

Our recruitment procedures are transparent and fair, promoting equal opportunity. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age. If you require reasonable adjustments during interviews, please inform us promptly.

About Pandora

Pandora is the world's largest jewellery brand, known for designing, crafting, and marketing accessible luxury jewellery from high-quality materials. Our pieces inspire self-expression and storytelling through meaningful jewellery. Pandora operates in over 100 countries with more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. We are committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Listed on Nasdaq Copenhagen, Pandora generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.