Assistant Manager: Bar Leadership & Mixology Mentor

Croesopubsltd; Cardiff; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Company discounts

Company events

Training & development

Job summary

The Philharmonic in Cardiff is seeking an experienced, confident, sales-driven Assistant Manager to support the General Manager in daily bar operations. You will lead a team to deliver outstanding customer service and elevate guest experiences.

Responsibilities include managing staff, training, inventory, cocktails, and resolving issues with a customer-centric approach. Weekend/evening availability is essential.

Qualifications

• Bachelor-level or professional experience in hospitality leadership is preferred.
• Strong skills in bar operations, mixology, and beverage service.
• Proven ability to lead and motivate a team with excellent communication.

Responsibilities

• Collaborate with the General Manager to maintain high service and beverage standards.
• Assist in managing staff, including training, scheduling, and evaluations.
• Ensure efficient bar operations, inventory, and cleanliness.
• Foster a positive, inclusive work environment for the bar team.
• Oversee cocktail preparation, ensuring consistency and quality.
• Handle guest inquiries professionally with a customer-centric approach.
• Contribute to new cocktail ideas and beverage offerings.

Skills

Hospitality leadership

Team mentoring

Mixology knowledge

Bar operations

Customer service

Inventory management

Problem solving

Job description

The Philharmonic in Cardiff is seeking an experienced, confident, sales-driven Assistant Manager to support the General Manager in daily bar operations. You will lead a team to deliver outstanding customer service and elevate guest experiences.

Responsibilities include managing staff, training, inventory, cocktails, and resolving issues with a customer-centric approach. Weekend/evening availability is essential.