Floor Team Member - The Philharmonic

Croeso Pubs Ltd; Cardiff; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Staff discounts across Croeso Pubs in:

Progression opportunities

On-the-job training

Job summary

The Philharmonic in Cardiff is looking for a Glass Collector to help deliver outstanding hospitality during busy evenings, events and live gigs. No previous experience is required as full training is provided and real progression is available within Croeso Pubs.

You'll collect glasses, restock the bar, assist with service and keep the venue clean and safe while engaging with guests to create a welcoming atmosphere. Part-time weekend shifts with clear progression paths.

Qualifications

• No previous experience required – full training will be provided.
• High levels of energy, initiative, and a positive attitude.
• Excellent communication and teamwork skills in a busy, social environment.
• Reliable, punctual, and able to work evenings, weekends, and during major events (including the festive period).
• A commitment to maintaining cleanliness, safety, and the highest standards of hospitality.

Responsibilities

• Collect empty glasses, bottles, and tableware from our trading areas to maintain cleanliness and safety at all times.
• Ensure all glassware is returned to the bar or kitchen ready for cleaning and restock shelves with fresh, clean glasses.
• Support the bar team by restocking products, ice, and other essentials when necessary.
• Deliver food orders from the kitchen to customers’ tables as required, ensuring high standards of service.
• Engage positively with guests, answering questions and helping to create a friendly, welcoming atmosphere.
• Work flexibly as a bar back during peak service as part of our team, always maintaining top hygiene standards.

Skills

Energy

Initiative

Positive attitude

Communication

Teamwork

Reliability

Punctuality

Evenings

Weekends

Events

Job description

As a Glass Collector at The Philharmonic, you play a crucial part in delivering outstanding customer experiences in one of Cardiff’s most iconic venues. You’ll keep the heart of our bar running smoothly during busy evenings, major sporting events, and live gigs. This is an ideal entry-level opportunity for anyone looking to kick-start a rewarding career in hospitality, with real job progression available.

Main Responsibilities – Glass Collection, Bar Support & Customer Service

• Collect empty glasses, bottles, and tableware from our trading areas to maintain cleanliness and safety at all times.

• Ensure all glassware is returned to the bar or kitchen ready for cleaning and restock shelves with fresh, clean glasses.

• Support the bar team by restocking products, ice, and other essentials when necessary.

• Deliver food orders from the kitchen to customers’ tables as required, ensuring high standards of service.

• Engage positively with guests, answering questions and helping to create a friendly, welcoming atmosphere.

• Work flexibly as a bar back during peak service as part of our team, always maintaining top hygiene standards.

Key Skills & Experience – What Makes a Brilliant Glass Collector?

• No previous experience required – full training will be provided.

• High levels of energy, initiative, and a positive attitude.

• Excellent communication and teamwork skills in a busy, social environment.

• Reliable, punctual, and able to work evenings, weekends, and during major events (including the festive period).

• A commitment to maintaining cleanliness, safety, and the highest standards of hospitality.

Pay, Hours & Benefits – Hospitality Jobs at The Philharmonic

• Starting pay: £10.85, and £12.71 per hour for 21 and over, with opportunities to progress within Croeso Pubs.

• Part-time hours primarily at weekends, with shifts during evenings, public holidays, and events.

• Full staff training programme – learn on the job and advance your hospitality skills.

• Staff discounts across all Croeso Pubs venues in Cardiff.

• Real progression opportunities into bar, floor, or management roles.

• Work at the heart of Cardiff’s most exciting nightlife venue.

Why Work at The Philharmonic? Cardiff Hospitality Careers That Stand Out

• Friendly, inclusive team environment with a fun, fast-paced atmosphere.

• Experience iconic live gigs, major sporting events, and unforgettable nights out – while you work!

• Be part of a company that believes in employee development and internal progression.