Assistant manager - Anti Fraud Operations

ZipRecruiter; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading international global bank is seeking an Assistant Manager for Anti Fraud Operations in Harrow. This pivotal role involves investigating fraudulent activities, managing fraud cases, and ensuring operational integrity. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to adapt to evolving fraud trends.

Qualifications

• Strong investigation and analytical skills required.
• Attention to detail is crucial for spotting irregularities.

Responsibilities

• Lodging fraud cases and responding to banks within timelines.
• Conduct detailed investigations into suspected fraudulent transactions.

Skills

Investigation Skills

Analytical Skills

Attention to Detail

Problem-Solving

Communication Skills

Adaptability

Technical Proficiency

Time Management

Tools

Microsoft Office

Job description

Job Description

We are inviting applications for the position of Assistant Manager - Anti Fraud Operations at an international global bank based in Harrow.

Job Role

The successful candidate will be the first point of contact for SBI UK and other banks for reporting fraudulent transfers of funds and APP scams. Responsibilities include managing and lodging fraud cases, handling information requests, reporting, and conducting fraud investigations within the RCMS (Reimbursement Claims Management System). As a Fraud Investigator, you will play a critical role in identifying, investigating, and mitigating fraudulent activities within State Bank of India UK.

You will analyze suspicious transactions flagged by the system, gather evidence, and implement strategies to prevent future fraudulent incidents. Attention to detail, analytical skills, and adaptability to evolving fraud trends are essential to maintain the integrity and security of our operations.

Job Responsibilities

1. RCMS: Lodging fraud cases in RMS and responding to other banks within prescribed timelines.
2. Investigation and Evidence Gathering: Conduct detailed investigations into suspected fraudulent transactions, including interviewing relevant parties, reviewing documentation and customer transaction history, and KYC information. Maintain accurate records of investigative activities.
3. Approval: Prepare detailed investigation reports for APP fraud cases and present findings to the appropriate authority within set timelines.
4. Fraud Detection and Analysis: Analyze alerts generated by the fraud detection system.

Competencies

• Investigation Skills: Investigate alerts, communicate with customers and stakeholders, and analyze data to identify patterns and anomalies indicative of fraud.
• Analytical Skills: Analyze complex data sets, identify trends, and draw logical conclusions.
• Attention to Detail: Spot irregularities in financial records, transactions, and user behavior.
• Problem-Solving: Develop solutions to mitigate risks and prevent recurrence of fraud.
• Communication Skills: Convey findings clearly to diverse audiences, both orally and in writing.
• Adaptability: Adjust investigative approaches in response to changing fraud tactics and technologies.
• Technical Proficiency: Use fraud detection tools, data analysis software, and Microsoft Office applications; willingness to learn new systems.
• Time Management: Prioritize investigations, manage multiple cases, and meet deadlines while ensuring thoroughness.