Assistant Manager (35693)

China-Britain Business Council; Royal Leamington Spa; On-site; Full time

Job summary

A leading health and wellness retailer seeks an Assistant Retail Manager. This role involves managing the store, supporting a high-performing team, and ensuring exceptional customer service. Applicants should demonstrate strong communication and people management skills, along with a passion for health products.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Ability to work under pressure in a fast-paced environment.
• Passion and enthusiasm for health products.
• Willingness to complete training for product knowledge and customer service.

Responsibilities

• Support day-to-day store management and team building.
• Ensure compliance with health and safety standards.
• Drive sales performance and maintain stock accuracy.

Skills

Communication

People Management

Sales Analysis

Product Knowledge

Flexibility

Job description

Salary: £14.75 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations.

You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

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