Assistant Manager

Hungry Horse; Wellington; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Career development across brands

Brand discounts 33%

Family discounts 15%

Free employee assistance

Enhanced maternity/paternity policies

Menopause friendly employer

Greene King discounts

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Hungry Horse is seeking an Assistant Manager to join our busy pub team. You will help run daily operations, demonstrate leadership by example, and ensure customers and staff have a great time. You’ll drive brand standards, coach the team, and stay adaptable during peak periods.

You will need excellent English communication skills and a passion for delivering memorable guest experiences in a busy hospitality environment.

Qualifications

• Experience leading a team and delivering great customer experiences.
• Strong communication and people-management skills.
• Ability to stay calm and adapt during busy shifts.

Responsibilities

• Support the General Manager in day-to-day running of the business and lead in their absence.
• Bring the brand to life by leading the team to deliver amazing experiences for customers.
• Act as a role model and support training and development of staff.
• Maintain brand standards and ensure customer and team safety at all times.

Skills

Leadership

Customer service

Team management

Communication

Job description

• Salary for Advertising: £31,000 - £35,000 + Bonus
• Dept. L4/House: Bridge Builder (Arleston) - 06287

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.