Assistant Manager

Greene King; Hemel Hempstead; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Pension contribution

Career progression opportunities

Employee discounts on brands

Employee assistance program

Family-friendly policies

Wage access (Wagestream)

Refer a friend bonus up to £1,500

Retail discounts

Job summary

Greene King’s Hungry Horse in Hemel Hempstead is seeking an Assistant Manager to lead a busy pub team and ensure guests have a great time. You’ll work with the General Manager to run daily operations, train staff, and uphold brand standards while maintaining safety and service excellence.

You’ll need strong leadership and communication skills, a passion for hospitality, and the ability to adapt to busy shifts while delivering memorable customer experiences.

Qualifications

• Lead the team in delivering amazing experiences for customers.
• Support the General Manager in day-to-day operations.
• Uphold brand standards and ensure safety and wellbeing.
• Demonstrate strong communication and leadership on shift.

Responsibilities

• Assist in running the busy pub and manage daily tasks.
• Model a customer-first approach and train staff accordingly.
• Maintain brand standards and safe working environment.
• Respond to issues quickly and keep shifts running smoothly.

Skills

Leadership

Communication

Customer service

Team motivation

Adaptability

Attention to detail

Job description

• Salary for Advertising: £32,000 - £34,000 + Bonus
• Dept. L4/House: Pommel Horse (Hemel Hempstead) - 01769

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.