Assistant Manager

Entertainer; Watford; Hybride; GBP 28 000 - 35 000; Plein temps

Avantages offerts par ce poste

MyView PayNow

Retail Trust benefits

Birthday Leave

33 days holiday

Extra holiday days

Pension salary sacrifice

Life Cover

Toy discount

Maternity/Paternity pay

High Street discounts

Cycle to Work

Annual Bonus

Résumé du poste

The Entertainer in Watford is seeking a hands-on Assistant Manager to lead a busy store in the Harlequin Shopping Centre. You will drive sales, coach the team, and ensure outstanding customer service in a fast-paced toy retail environment.

With 42.5 hours per week and a competitive benefits package, you’ll be pivotal in day-to-day operations and holiday peak support, reporting directly to the Store Manager.

Qualifications

• 12 months retail supervisory or management experience
• Strong communication and leadership skills
• Commercial awareness and adaptability
• Tech-savvy with Microsoft Office/Teams

Responsabilités

• Support the Store Manager to drive sales and targets.
• Lead and motivate the team to deliver excellent customer service.
• Keep the store well presented, stocked and shop-ready.
• Use reports to make smart commercial decisions.
• Manage stock, staffing schedules and store operations.
• Step up to run the store in the Manager’s absence.

Connaissances

Retail leadership

Team motivation

Customer service

Commercial awareness

Tech-savvy

Microsoft Office/Teams

Outils

Microsoft Office

Teams

Description du poste

At The Entertainer, we're searching for a passionate, hands‑on Assistant Manager to help create the best shopping experience on the high street, in theHarlequin Shopping Centre, Watford. If you thrive in a fast‑paced, customer‑focused environment, love working with toys and enjoy leading a team to success, this could be the perfect role for you.

If you're within a 45 to 60‑minute commute and ready to bring passion, enthusiasm, and strong leadership to our team, we’d love to hear from you!

Location:Harlequin Shopping Centre

Salary: £31,400plus fantastic benefits

Hours: 42.5 hours per week across 5 days out of 7

What You’ll Be Doing:

• Supporting the Store Manager in driving sales, smashing targets, and keeping shrinkage to a minimum.
• Leading and motivating your team, ensuring they deliver exceptional customer service.
• Keeping the store looking amazing, fully stocked, and ready to delight shoppers.
• Using reports and data to make smart commercial decisions.
• Managing stock, staffing schedules, and store operations like a pro.
• Stepping up to run the store in the Manager’s absence.

How We’ll Reward You:

We appreciate the hard work and dedication of our teams, which is why we offer amazing benefits, including:

• Flexible access to your pay via MyView PayNow
• Retail Trust benefits, including a Virtual GP.
• Birthday Leave plus 33 days holiday.
• Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you.
• Pension salary sacrifice to help you plan for the future.
• Life Cover for added peace of mind.
• Generous toy discount.
• Enhanced maternity & paternity pay.
• High Street & leisure discounts
• Cycle to Work Scheme for a healthier commute.
• Annual Bonus Scheme to reward your success.

What We’re Looking For:

• At least 12 months of retail supervisory or management experience.
• A people person with strong communication and leadership skills.
• A commercially aware individual who can adapt and react quickly.
• Someone tech‑savvy—comfortable using Microsoft Office and Teams.
• A positive, can‑do attitude with a passion for toys and retail

Why Join Us?

• Work in a fun, fast-moving environment where no two days are the same.
• Be part of a supportive, enthusiastic team.
• Unlock your potential with ongoing training and development.
• Enjoy a career where you're valued, supported, and rewarded – every step of the way.

Over 40 Years of Selling Toys!

The Entertainer is the UK’s largest independent toy retailer, with over 150UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre!

Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA.

As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we’ve been committed to offering quality, choice, and value to our customers. We’ve also expanded our reach by partnering with Tesco, Matalan, and Moonpig bringing our fantastic toy ranges to more high street locations and online retailers.

The Entertainer has big ambitions for growth, and we’d love for you to join us on our exciting adventure!