Assistant Manager

SmartRecruiters, Inc.; Uxbridge; Hybrid; GBP 18,000 - 20,000; Part time

Job summary

Uxbridge College is seeking a strong, motivated Assistant Manager / Catering Supervisor to join our catering team in Uxbridge. You will support day-to-day operations, ensure service is efficient, commercially focused and consistently delivered to a high standard.

Working closely with the Catering Manager and Chef, you will lead staff development, training and quality control, maintain food safety standards, manage costs, and deliver excellent customer service during meal periods.

Qualifications

• Experience in supervisory roles within catering/food service.
• Strong knowledge of food safety and allergens.
• Excellent customer service and communication skills.
• Understanding of food costs, labour, stock and waste.

Responsibilities

• Assist the Catering Manager in recruiting, selecting, and managing staff to meet site needs.
• Develop and implement training plans and regular team briefings.
• Maintain food, health, and safety standards across operations.
• Deliver excellent customer service during meal periods and monitor feedback.
• Maintain client relationships and present financial information as directed.
• Ensure equipment is well maintained and cleaning schedules are followed.
• Lead by example and promote company policies and values.

Skills

Supervisor experience

Assistant Manager

Catering supervision

Food safety knowledge

Customer service

Financial awareness

Staff training

Job description

We are looking for a strong, motivated and hands-on Assistant Manager / Catering Supervisor to join our catering team at Uxbridge College.

This is an ideal opportunity for someone who has a passion for food, excellent customer service skills and the confidence to support the day-to-day running of a busy catering operation.

Working closely with the Catering Manager and Chef, you will play an important role in ensuring the service operates efficiently, commercially and to a consistently high standard.

£14.00 per hour, 35h per week .

38 weeks per year ( term time only )

Monday - Friday

Job Description

Key Responsibilities:

• Assist the Catering Manager in recruiting, selecting, and managing staff to meet site, client, and company needs; assess performance, identify training requirements, and conduct development reviews with active management plans in place
• Ensure all employees receive mandatory and compliance training aligned with company standards; develop annual training plans and conduct regular team briefings to communicate targets, standards, and company/client information
• Maintain food, health, and safety standards across all operations; conduct risk assessments, record and report accidents, and ensure all employees adhere to company policies and procedures at all times
• Deliver excellent customer service by being visible during meal periods, monitoring feedback, and consistently exceeding food service and value expectations; maintain innovative presentation and service standards
• Maintain effective client relationships by understanding their needs and ensuring all agreed service objectives are met; attend catering committee meetings as required and present financial information to clients as directed
• Ensure equipment is well maintained and in good working order; make recommendations for renewal and replacement; establish and maintain location cleaning schedules
• Lead by example, motivating the team to take pride in their work; ensure company procedures are understood and practised; act as a positive ambassador for the business and treat others with respect
• Attend all required training, meetings, and health and safety courses; take responsibility for own development and demonstrate commitment to company values in all aspects of the role

Qualifications

The successful candidate will ideally have:

• Previous experience as a Supervisor, Assistant Manager, Chef Supervisor or Catering Manager
• Strong food and catering knowledge with a genuine interest in delivering quality food
• Excellent customer service and communication skills
• Good financial and commercial awareness, including understanding of food costs, labour, stock and waste
• Good knowledge of food safety, allergens and health & safety
• Strong organisational skills, attention to detail, and the ability to lead and motivate a team with a proactive, hands-on approach

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply